Questions & Contact
Ombudsman
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The Portonave Ombudsman is the company's main communication channel.
Complaints, compliments, questions or suggestions about human resources, cargo transportation, equipment maintenance, and submitting resumes must be sent to the Ombudsman's Office.
How does it work?
- 01
Reception of statements and inquiries
We receive feedback and request from our various stakeholders, such as employees, neighbors, customers, suppliers and the community in general.
- 02
Analysis and notifications sending
Analyzing and sending notifications to the areas of the company responsible for the subject.
- 03
Requests and monitoring
Requests and monitoring of the progress of responses from these areas.
- 04
Forwarding of responses
Forwarding responses to requesters.
Submit Your Feedback
In person
The Ombudsman Office is located on the ground floor of the Terminal's administrative building
Correspondence
A/C Ouvidoria
Avenida Portuária Vicente Coelho, nº 1
Bairro São Domingos – CEP: 88370-904
Navegantes/SC
Phone Number
+55 (47) 2104 3311
