Ethics Channel

Our Code of Conduct reinforces our solid commitment to current legislation, as well as adherence to the highest ethical standards in all aspects of the business.

Any conduct that violates the Code, such as moral harassment, conflict of interest, fraud, and misappropriation of goods, can be reported anonymously by professionals, customers, suppliers, and service providers through the Ethics Channel.

Commitment to ethics and integrity

Since the beginning of operations, the Company has maintained a strong stance against corruption and bribery. These commitments are documented in our Code of Conduct and Anti-Bribery Policy, which provide clarity to all of us regarding our duties and responsibilities as members of a transparent Company committed to the best market practices.

We have dedicated a Compliance area within the Legal Department to support risk assessment, implementation of controls, and monitoring of the company's actions. Any unethical behavior or suspected bribery will be handled with complete transparency by our Ethics Committee and Compliance Officer, under the direct supervision of the Board of Directors.

In 2022, we took a step further in the fight against corruption by achieving the ISO 37001 (Anti-Bribery Management System) certificate. Therefore, Portonave has all the internal tools necessary to face the challenges of combating corruption and bribery, ensuring that ethics and integrity will always mark our present and future success, with the support of our team of excellent professionals.

Patricio Junior

Chair of the Board of Directors

Director of Terminal Investments at Terminal Investment Limited (TiL)

Ethics Channel Flow

Each case will be handled transparently by the Ethics Committee and Compliance Officer, under the direct supervision of the Board of Directors.

01
Complaint, Question, or Suggestion
Submitted by an anonymous or identifiable user.
02
Recording
By email, website, or phone. Check out the contacts below.
03
Receipt
The specialized company receives the report and sends it to Portonave.
04
Ethics Committee
The case is analyzed by five members elected by the Board of Directors.
05
Closing
An anonymous user files a report in the system.