Register
Fill out the registration form with the complete information about your company. Register your company
Access and Suppliers Guidelines
Follow the step-by-step guide.
01 02 Save your data
After filling in, click the SAVE button to ensure that your registration is processed correctly.
03 Receive prompts to provide quotes
After registration, your company will receive email invitations to provide quotes.
04 Submit your offer
Include details like brand, price, payment terms, and delivery time.
05 Analysis and response
Your proposal will be evaluated and, if selected, you will receive a response with the next steps, including the applicable General Provisions.
Contracting requirements
Portonave requires specific documentation to ensure compliance with its Integrated Management System (IMS) when contracting services or purchasing products. Documents can be requested before purchase, during delivery or after execution, and they will be reviewed by technical experts.
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Drivers
To ensure safety and efficiency in loading and unloading operations, Portonave adopts specific procedures for drivers and carriers to access the Terminal. Compliance with these standards is essential to maintain the fluidity of operations and protect all those involved.
Access for drivers and carriers
Scheduling
All operations must be previously scheduled by the responsible carrier.
Arrival at the Terminal
At the entrance, the driver must present the requested documents and provide identification.
Guidance and access
Once cleared, the driver will receive the necessary guidance to proceed to the designated operations area.
Vehicle inspection
Before accessing the Terminal, all vehicles may undergo a security inspection.
Safety regulations
To ensure a safe environment, it is essential that drivers follow the rules while at the terminal.
Respect the speed limits within the premises of Portonave.
Avoid the use of cell phones during movement.
Remain in authorized areas, as directed by terminal staff.
Be aware of safety signs and instructions.
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Crew members
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Client Service Providers
The service providers work in partnership with Portonave’s clients, ensuring that operations are carried out with agility and safety. To operate at the terminal, it is necessary to follow the criteria established by the company.
Navigation parameters
Portonave is prepared to receive large vessels, respecting the limits established by the competent authorities. Check the technical parameters:
- Maximum deadweight tonnage during berthing: 100,000 tons
- Length overall (LOA): 350 m
- Breadth: 48.50 meters
- Maximum operating draft: According to current standards
Customer Service Provider
- Vessel drinking water supply
- Disinsection and deratization on vessels
- Food supply on vessels
- Supply of sanitizers, hygiene and health products on vessels
- Cleaning and disinfecting vessels
- Carrying out purging/fumigation
- Carrying out emergency repairs
- Removal of waste from vessels
- Term of Responsibility for Waste Removal
- Vessel Waste Removal Certificate
Client Audits
Considering that Portonave holds certification in ISO 9001, ISO 14001, ISO 45001 and ISO 37001 management standards and Iceport has it in ISO 9001 and FSSC 22000 standards, as attested by the certificates available at this link, any request for client audits, documentation or completion of forms for qualification will be subject to prior analysis and approval.
Any audit request must include:
- Detailed schedule
- Subjects, documents and processes to be audited
- Estimated time for each step.
Audit Requests
Requests for audits must be forwarded to the Commercial/Reefer Department at least 3 months in advance in order to ensure proper internal planning.
Document Requests and Form Completions for Qualification
Requests for documents and completion of forms for qualification must be sent to the Commercial/Reefer Department, at least 1 month in advance.
For further clarification, please contact:
